Synectics Group offers a variety of options when it comes to training our clients on how to use Account Review™, our software for trade promotion management (TPM). Our training sessions are highly customized to cater to our clients’ different needs and wants. This kind of flexibility and customization maximizes the effectiveness of training, while providing a more enjoyable learning experience.
Synectics Group often conducts one or two-day traditional training classes. These classes are either held at training facilities across the country, at our state-of-the-art, in-house training facilities at SGI's main offices, or even on-site at individual client locations. These classes provide the opportunity for users to learn the application “hands on”, working side-by-side with experienced Synectics Group trainers. The personal interaction between the trainees and instructors helps to enhance and enliven the classroom experience.
In addition to the live, “hands on” training, every Account Review™ training session is supplemented with a client-specific, Account Review™ User/Training Manual. These manuals provide details in a step-by-step manner that show the capabilities of the application covered in class for each module included in Account Review™ training. Even after the initial training is completed, these manuals functions as a quick and easy-to-use reference guides.
Beside the traditional classroom training format, we offer web-based training as well. Web-based training is a cost-efficient option for simultaneously training users in multiple locations. We have found that it is best suited either for refresher courses, or for training on individual modules within Account Review™. This training method allows all participants to hear the trainer's instruction as they watch the step-by-step process on their own computer screen. The opportunity to ask questions and focus on areas of specific interest makes this method extremely flexible for both the trainer and the participants. Through our web-based training, an option exists to have an individual trainee take over the instructor's system in order to reinforce through practice the procedures covered in the training.
All of our training personnel are recognized as industry experts in the area of trade promotion management. This expertise is reflected in our commitment to superior training. Our trainers have extensive experience, not only with the software itself but also with trade promotion issues relevant to the successful utilization of the product. Account Review™ TPM training covers the functionality and navigation within the software, while emphasizing the business aspects of the interpretation and the application of the results.
To learn more about our different training class formats, click here. If you are not yet utilizing Account Review™ for your trade promotion management needs, click here to request a software demo.